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WHY MCI

We've made it easy for you to find the perfect pre-owned coach at MCICoach.com. Simply click on Pre-Owned Coaches and tell us what you need. Search by make, model, price range, location, features, mileage or year. However you choose, you can count on a reliable, affordable coach, that has been inspected by the company that knows it inside and out. If we don't have your ideal solution in stock, you can even sign up for an e-mail alert to notify you when it becomes available.Why MCI

Please click on each point below to expand the window for more details.

Parts

You'll find virtually everything you need to keep your coach operating at peak performance, from body panels to engine and transmission components. We offer more than 60,000 different OEM parts in total, plus our exclusive Coach Guard® value line, all backed by MCI's promise of quality and reliability.

Service

MCI has a nationwide service network located in major metropolitan areas across North America, so skilled repairs are never far away. And our 44,000 square foot repair and recondition center in central Ohio can handle even the biggest jobs. And because pre-owned MCI coaches carry our CoachExpress℠ guarantee, you can be assured that repairs will begin within an hour of arrival — and minor repairs will be handled on a same-day basis

Training

MCI hosts regular training sessions for your maintenance personnel as well as an advanced curriculum at our training center in Louisville, Kentucky. We also offer an Internet-based calendar for cost-effective, on demand training needs. MCI can also create on-site customer training, bringing the education to you, through our technical solutions team.

Roadside Assistance

Trained MCI Technical Support representatives are available to provide live phone support 24 hours a day, 365 days a year, from anywhere in the U.S. or Canada. And, because they are members of the MCI PRO Support network, they can connect your drivers to:

  • Toll-free live assistance from trained MCI Technical Support representatives
  • 24/7 on-the-road help
  • Towing services
  • Diagnostic assistance
  • Repairs at nearby service providers
  • Instant access to the MCI information database
  • Help with lodging and passenger care*
  • Expedited on-site emergency delivery of parts from the MCI parts distribution facility*
  • Situation monitoring to help you get your coach back on the road

24-Hour Emergency Assistance is just a phone call away: 800-241-2947

*While MCI Emergency Roadside Assistance is available at no cost, operators may incur charges for services such as towing, repairs and parts.

Financial Services

MCI Financial Services knows how to get you into that coach with terms that make sense for your unique situation. No matter if you're looking for a single coach at a sensible price or an entire fleet of top-of-the-line models, MCI Financial Services knows how to help put you behind the wheel quickly. MCI is committed to connecting you to the best pre-owned coaches in the industry.

Tips for buying pre-owned
  • Evaluate the overall coach. Buy according to condition, not age. Coaches are built for a long life when properly maintained. Pre-owned pricing services use four measures of condition: Excellent (like new); Good (no major work required); Fair (may need reconditioning); and Poor (repairs required). Blue-book sources can help you decide if you’re getting a fair deal.
  • Check out the engine, frame and components. Make sure the drive and powertrain will suit your needs. Check belts, hoses, filters, wiring and tires. Make sure the lights, dashboard controls, windshield wipers and other components are working.
  • Find out why the coach is being sold. Maybe the previous owner wanted to upgrade, downsize or stick to an all-new-coach business model. The answer could help you determine the coach’s true value.
  • Drive it. Drive slowly at first, and then take it on the road to experience its handling and performance. Turn on the entertainment system and see how it sounds.
  • Get a mechanic’s opinion. A trained professional will notice things, good or bad, that you might miss.

 

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